Legal
Privacy Policy
Last updated: May 6, 2026
This Privacy Policy explains how Braj Travel collects and uses information when you contact us, submit a booking enquiry or use our website.
Information We Collect
When you submit a booking or contact form, we may collect your name, phone number, WhatsApp number, email address, travel date, pickup and drop locations, package preference, traveller count, budget range and any message or special requirement you share.
How We Use Your Information
We use your information to respond to enquiries, prepare travel plans, coordinate cabs, hotels, guides and temple assistance, send booking updates and improve our services.
Where Your Data Is Stored
Form submissions are stored in Firebase Firestore. We also use WhatsApp links so you can continue the conversation directly with Braj Travel.
Sharing Of Information
We do not sell your personal information. We may share necessary trip details with drivers, hotels, guides or other service partners only when required to arrange your requested travel service.
Data Retention
We keep enquiry and booking information for as long as needed to support customer communication, booking records, dispute handling and business requirements.
Your Choices
You can contact us to request correction or deletion of your enquiry details, subject to any booking, accounting or legal record requirements that may apply.
Updates To This Policy
We may update this Privacy Policy when our services, tools or operating requirements change. The latest version will be available on this page.